Nearly 77% of businesses are already using or exploring artificial intelligence, yet many professionals still feel uncertain about how to engage with it. The CompTIA AI Essentials course helps you build the confidence to use AI tools effectively, boosting productivity, enhancing communication, and making smarter decisions while understanding the ethical considerations that come with this rapidly evolving field.

Delivered in a 1-day, instructor-led format, the course covers AI concepts, generative AI tools, prompt engineering, and responsible use through CompTIA’s proven learning model of instruction, practice, and feedback. With hands-on activities and free retakes, you’ll walk away ready to embrace AI as a trusted collaborator in your work.

This one-day course is composed of two parts – Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving ten Use Cases – Executives, Sales, Marketing, Finance, IT, HR, Operations, Communications, Customer Service, and Legal. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Discover ways to craft effective and contextual prompts for Microsoft 365 Copilot that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results. This course covers real world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.

Learn the knowledge and skills to drive enablement of Microsoft 365 Copilot across your organization. Explore effective strategies, including the Microsoft 365 Copilot user enablement framework to help you create and implement a robust adoption plan.

Discover how Microsoft Copilot for Microsoft 365 elevates workplace productivity and innovation. This experience, tailored for the modern business leader, and provides insights on crafting contextual prompts for Copilot, along with engaging use case exercises that showcase seamless integration into daily business workflows.