Programming & Development

Work Relationships: Influence Inclusion and Impact


People have the unique ability to come together, specialize, organize, collaborate, delegate share experiences and learn. This instinctive drive to form teams may be our most effective evolutionary trait, allowing us to achieve continuous improvements in the face of change. The team knowledge and the wisdom and experience that we pass on has been exponentially enriched by technology. Our work relationships do more than allow us to achieve tasks, they allow us to innovate, grow and adapt to change. Change has never been so rapid or so vast as today. Our dynamic global economy is characterized by relentless change and an almost infinite and immediate access to information. Teams form and dissolve across languages, cultures, backgrounds, generations and disciplines. The ability to embrace this diversity and dynamicity will determine your ability to lead your teams to new successes and new opportunities.

Who Should Attend
Individual Contributors, Supervisors, Managers, Directors

Course Objectives
Build workplace relationships based on mutual trust and respect
Collaborate effectively through influence and persuasion
Work with resistance to gain commitment and buy-in
Enhance interpersonal relationships
Apply techniques to move towards high-quality conversation
Influence others through sharing perspectives and opinions constructively
Use logic and emotion to persuade and collaborate
Identify ways of sharing thoughts and opinions constructively
Prepare for and conduct simple negotiations

Course Outline:

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