Who Should Attend
This course is intended for individuals who desire to supervise others more effectively.
Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity.
Icebreaker Housekeeping Items The Parking Lot Workshop Objectives
Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing
Understanding Cascading Goals The SMART Way Helping Others Set Goals
General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach
Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence
Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation
Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback
The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday
Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team
What to Do If You’ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team
Ask the Right Questions of the Right People Go to Gemba Keep Learning
Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations
Enroll in this course
Select a start date for your 1 Day course
This course begins at 9:00 Eastern
And ends at 17:00 Eastern
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