Programming & Development

MD-100T00 Windows Client


In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows. Students will also learn how to secure the Windows OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.

Who Should Attend
Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 and later core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

Course Objectives
Install and customize Windows clients
Configure Updates for Windows.
Configure devices and drivers for Windows.
Configure storage for Windows.
Configure network and remote management settings in Windows.
Configure and manage browsers and applications in Windows.
Configure account access and authentication.
Configure file and folder permissions.
Describe methods for securing Windows client, common threats and methods for mitigating against them.
Troubleshoot Windows and application installations.
Troubleshoot hardware and driver issues.
Troubleshoot file issues and perform recoveries.

Course Outline:

Introducing Windows Client
Windows Client Editions and Requirements
Installation Methods
Upgrading and Migrating Windows Clients
Deployment Methods
Managing Users and Groups
Configuring User Account Control
Implementing Device Registration
Configure and Customize the Windows Start Menu
Common Configuration Options
Advanced Configuration Methods
Managing Drivers and Devices
Windows Servicing Model
Updating Windows
Configure IP Network Connectivity
Implement Name Resolution
Implement Wireless Network Connectivity
Remote Access Overview
Remote Management
Managing Storage
Managing Disks and Volumes
Managing Storage Spaces
Overview of File Systems
Configuring and Managing File Access
Configuring and Managing Shared Folders
Managing User Files
Providing Apps to Users
Managing Universal Windows Apps
Managing the Microsoft Edge Browser
Malware and Threat Protection
Windows Defender
Connection Security Rules
Advanced Protection Methods
Windows Architecture
Support and Diagnostic Tools
Monitoring and Troubleshooting Computer Performance
File Recovery in Windows
Application Troubleshooting
Troubleshooting Windows Startup
Troubleshooting Operating System Service Issues
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures

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