Programming & Development

Emotional Intelligence


Emotional intelligence, also called EQ, is the ability to be aware of, recognize and to manage emotions in themselves and others. and relationships. It’s a pivotal factor in personal and professional success. To discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments and achieve one’s goal. This workshop is based on the emotional intelligence model derived from Daniel Goleman’s work that is comprised by four domains: self-awareness, self-management, social awareness and relationship management. Nested within these are learnable competencies that enable us to improve performance in our personal lives, at work and as a leader.

Who Should Attend
Individual Contributors
Course Objectives
Understand how emotions affect our behavior
Become more self-aware and mindful
Develop better self-control and motivation
Connect with others by recognizing their needs
Build strong relationships based on mutual respect and trust
Apply EI to overcome challenging thought patterns and emotional states

Course Outline:

What Is Emotional Intelligence
Emotions and Behavior
Goleman’s Model
Self-Awareness, Social Awareness, Self-Management, Relationship Management
Dealing with Stress
Emotional Filtering
Challenging Thought Patterns

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