Change Management Foundation
Who Should Attend
IT Managers/ Directors
Senior Project Officers
Project & Program Coordinator/Managers
IT Infrastructure Managers
Change and the individual
Change and the organization
Communication and stakeholder engagement
Drivers for change Developing a vision Culture and climate Emergent change and lifecycle Organizational metaphors Models of change Roles required for change
Principles Identification Analysis Influencing and listening Emotion and demonstration Communications Cognitive biases Remaining people focused Improving Communications Communications channels Collaboration Communications Planning Larger workshops
Assessing impact McKinsey 7 S Stakeholder impact assessment Assessing change readiness Large change – how to staff Building a change team Preparing for resistance Building team effectiveness
Learning theory Motivation Change Curve Personality differences
Enroll in this course
Select a start date for your 3 Day course
This course begins at 9:00 Eastern
And ends at 17:00 Eastern
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