Programming & Development

Change Management Foundation


Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG’s refreshed Change Management certification is fully aligned with the change management body of knowledge.

Who Should Attend
IT Managers/ Directors
Senior Project Officers
Project & Program Coordinator/Managers
Operations Managers
Quality Managers
Business Analysts
Engineering Managers
IT Infrastructure Managers
Internal Consultants
Professional Consultants
Course Objectives
Change and the individual
Change and the organization
Communication and stakeholder engagement
Change practice

Course Outline:

Drivers for change
Developing a vision
Culture and climate
Emergent change and lifecycle
Organizational metaphors
Models of change
Roles required for change
Influencing and listening
Emotion and demonstration
Cognitive biases
Remaining people focused
Improving Communications
Communications channels
Communications Planning
Larger workshops
Assessing impact
McKinsey 7 S
Stakeholder impact assessment
Assessing change readiness
Large change – how to staff
Building a change team
Preparing for resistance
Building team effectiveness
Learning theory
Change Curve
Personality differences

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