Programming & Development

BA29 - User Acceptance Testing for Business Analysts


This course is designed to help the Business Analyst (BA) to develop an understanding of their role, the process, and the deliverables associated with UAT. NOTE: This course will earn you 14 PDUs.

Who Should Attend
This course is designed for the Business Analyst professional who is involved with testing the functionality of technology projects.

Course Objectives
Develop an understanding about basic concepts associated with User Acceptance Testing
See how UAT applies to the Software Development Lifecycle (SDLC)
Recognize benefits of improved quality of deployed software using User
Acceptance Testing
Identify the key roles, activities and deliverables which make up User Acceptance Testing
Use a Business Use Case to define scenarios for testing
Create a UAT test plan and write UAT test cases with associated test data
Understand the process for testing functional and non-functional requirements
Identify the challenges of testing vendor-supplied applications

Course Outline:

What is software testing and why is it important?
Typical problems that we encounter with software
The Cost of Quality (CoQ) and the cost of finding defects too late
The “V” Testing Model
The four stages of software testing (Unit, Integration, System, User Acceptance Testing)
Testing best practices
What is UAT and what is the role of the Business Analyst?
Characteristics of a good UAT tester
The tasks of UAT testing
The UAT documents
Common terms & definitions
The importance of UAT planning
What is a UAT Test Plan?
The six steps for creating a UAT Test Plan
General testing tips (see Testing Guidelines and Techniques document)
What is UAT test coverage?
Using a Requirements Traceability Matrix
Set the testing scope – what to test and what not to test
The UAT Test Coverage Matrix
Verifying Non-functional requirements (i.e., performance, security, usability, availability, etc.)
What are the goals of UAT testing?
What is a UAT Test Case?
How do UAT Test Plans and Test Cases relate?
The four steps for creating a UAT Test Case
Business Use Case and define test data for a portion of the steps
Preparing, running, and documenting the UAT Tests
General testing tips and techniques
Documenting UAT test results
What is a defect?
How to log a defect?
The “bug” lifecycle
Writing a good problem description
Taking screen snapshots
10 tips to avoid writing bad defect reports
Signing-off on UAT
Challenges of testing vendor-supplied applications
Challenges to the business
Eight steps for testing vendor-supplied applications

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