Programming & Development

55354 Administering Office 365


This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.

Who Should Attend
This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.

Course Objectives
Plan and provision Office 365
Manage Users and Groups in Office 365
Deploy and Configure Tools and Applications for Office 365
Plan and Manage Exchange Online
Plan and Manage SharePoint Online
Plan and Manage Microsoft Teams
Plan and Manage other Office 365 Services
Implement Security and Compliance in Office 365
Report, Monitor and Troubleshoot Office 365

Course Outline:

Overview of Office 365
Core Services of Office 365
Requirements for an Office 365 Tenant
Planning a Pilot and Deployment
Creating an Office 365 Tenant
Adding Custom Domains and Managing DNS Settings
Lab: Provisioning Office 365

Managing User Accounts and Licences
Managing Passwords and Authentication
Create and Managing the Different Types of Groups in Office 365
Managing Users and Groups with PowerShell
Managing Users and Groups in the Azure AD Admin Center
Role Based Access and Administrative Roles
Planning and Configuring Directory Synchronization
Lab: Managing Users and Groups in Office 365
Lab: Planning and Configuring Directory Synchronisation

Planning Network Configuration for Office 365 Tools and Applications
Using the Office Configuration Tool
Click to Run Installation Use and Control
Managing Centralized Deployment of Tools, Applications and Add-ins
Lab: Deploying and Configuring Tools and Applications for Office 365

What is Exchange Online
Managing Exchange Online Mailboxes
Managing Office 365 Groups in Exchange Online
Configuring Exchange Online Permissions
Managing Exchange Online using PowerShell
Plan and Configure Mail Flow
Plan and Configure Email Protection
Lab: Planning and Managing Exchange Online

What is SharePoint Online
Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups
SharePoint Online Architecture
Configure SharePoint Online
Configure and Control External Sharing
Managing SharePoint Online Site Collections
Managing SharePoint Online using PowerShell
Lab: Planning and Managing SharePoint Online

What is Microsoft Teams
How Microsoft Teams integrates with other Office 365 Services
Create and Manage Organization Wide Settings
Create, Manage and Assign Microsoft Teams Policies
Plan and Configure External and Guest Access
Managing Microsoft Teams using PowerShell
Lab: Planning and Managing Microsoft Teams

Power Platform
Add-ins, including Find Time and Junk Reporter
Lab: Planning and Managing Office 365 Services

Overview of Security and Compliance Features in Office 365
Extending Security and compliance Features with Additional Licences
Using the Microsoft Defender Portal and Secure Score
Using the Office 365 Compliance Portal and Compliance Score
Plan and Configure Retention Labels and Policies
Plan and Configure Data Loss Prevention Policies
Create and Assign Sensitivity Labels
Configure Safe Attachments and Safe Links Policies
Plan and Configure Multi Factor Authentication
Lab: Configure Security and Compliance in Office 365

Monitoring Office 365 Service Health
Troubleshooting Administrative Access in Office 365
Troubleshoot Directory Synchronization
Troubleshooting Exchange Online
Troubleshooting SharePoint Online
Troubleshooting Microsoft Teams
Troubleshooting Office 365 Security and Compliance
Lab: Reporting, Monitoring and Troubleshooting in Office 365

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